European Skincare Company
Sector: Cosmetics / Skincare
Region: Europe
Engagement Type: Expert Interview → PoC Program (Builder Plan)
Duration: 3 months

The Challenge

A Europe-based skincare company was already operating in Japan through local distributors but lacked visibility into their actual performance. They planned to establish a legal entity within the next 2–3 years but needed actionable insights beforehand. Without detailed data or internal expertise, assessing distributor effectiveness was challenging.

Our Approach

Inspanzo connected the company with a bilingual expert experienced in multinational distributor operations. The expert conducted an initial 1-hour Expert Interview to clarify goals, then moved to a 3-month PoC engagement. Activities included:

Weeks 1–4: Distributor stakeholder mapping and baseline performance audit
Weeks 5–8: In-depth data collection, KPI analysis, and qualitative interviews
Weeks 9–12: Optimization plan creation and sales process improvement design

The expert worked closely with both HQ and local partners to ensure alignment and realistic execution feasibility.

The Outcome

Distributor performance benchmarks established across 3 partners
Identified $250K+ in annual revenue optimization opportunities
Enhanced transparency into Japan operations for HQ executives
Actionable roadmap was created for internal use prior to legal entity setup

“We finally gained clarity on what’s really happening with our Japanese partners. The structured PoC helped us make faster, more confident decisions on next steps.”
— Director of Business Development, European Skincare Company